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Thank you for sha=
ring the login details.
We have investigated the issue, and every=
thing appears to be in order. We created a new shipping method with the=
same settings as “DHL Packet Plus Zone 4 USA,” and it is functioning as=
expected. It=E2=80=99s possible that a plugin or website update may hav=
e caused a save issue, which could explain why it wasn=E2=80=99t saved p=
roperly.
Could you please delete the existing shipping method and=
recreate it for non-working ones?
Additionally, we have prepared=
a short video demonstrating the functionality of the US zone, which you=
can view here: https://share.cleanshot.com/pjVp0SVFtlFrMXnlkstG
If you=
continue to experience the same issue, please let us know. We=E2=80=99r=
e here to help!
Best regards,
Bhavesh & The Dotstore Suppo=
rt Team
=0A
How would you rate my reply?
=
Great =C2=A0=C2=A0 Okay =C2=A0=C2=A0 Not Good
–Best Regards,
Dotstore Support Team
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Support | Help Center =C2=A0|=C2=A0FAQs
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t Katsipis <support@justtabletennis.com.au> wrote:=0A=0A
=0A
=0ATh=
e url is
=0Awww.justtabletennis.com.au
=0AI’ve attached a screenshot o=
f the info required to login in.
=0A
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=0A
=0ARegards
=0ARobert Katsipis
=0A
=
=0A
ore Support Team <hello@thedotstore.com> wrote:=0A=0A
Thank you for=
reaching out.
To guide you through the solution, we need to chec=
k the settings and other details. Could you please share more informatio=
n, such as the product URL or the website login details? This will help=
us identify the issue and provide the best assistance.
Looking f=
orward to your response.
Best regards,
Bhavesh & Dotstore=
Support Team
=0A
–Best Regards,
Dotstore Support Team
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Support | Help Center =C2=A0|=C2=A0FAQs
=
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T, Robert Katsipis <support@justtabletennis.com.au> wrote:=0A=0A
ther zones to work, but just cant seem to get shipments to USA to work.All the setting look correct, The zone has been set, the shipping rat=
es for that zone are set. Yet my cart states
…There are no shipping=
options available. Please ensure that your address has been entered cor=
rectly, or contact us if you need any help.
Can you please help.=
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